:root{--paper:#F4F6F4;--panel:#FFFFFF;--ink:#1B2A27;--muted:#5F6E69;--line:#DCE3DF;--leaf:#0F5C4A;--leaf-soft:#E2EEE9;--on-leaf:#FFFFFF;--marigold:#A66F00;--marigold-soft:#FBF0D6;--danger:#B3261E}
@media (prefers-color-scheme:dark){:root{--paper:#111816;--panel:#17201E;--ink:#E4EBE8;--muted:#93A39D;--line:#2A3532;--leaf:#5BBE9C;--leaf-soft:#1D332D;--on-leaf:#0E1A16;--marigold:#F0B53A;--marigold-soft:#3A3020;--danger:#F2B8B5;color-scheme:dark}}
*{box-sizing:border-box}
body{margin:0;font-family:"Noto Sans Bengali",system-ui,-apple-system,"Segoe UI",sans-serif;font-size:16px;line-height:1.55;background:var(--paper);color:var(--ink)}
a{color:var(--leaf)}
:focus-visible{outline:2px solid var(--leaf);outline-offset:2px}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;background:var(--leaf);color:var(--on-leaf);border:0;border-radius:10px;padding:10px 18px;font:inherit;font-weight:600;text-decoration:none;cursor:pointer}
.btn-quiet{background:transparent;color:var(--ink);border:1px solid var(--line)}
.shell{display:grid;grid-template-columns:232px minmax(0,1fr);min-height:100vh}
.side{background:var(--panel);border-right:1px solid var(--line);padding:22px 14px;display:flex;flex-direction:column;gap:2px;position:sticky;top:0;height:100vh}
.brand{display:flex;align-items:center;gap:10px;font-size:1.3rem;font-weight:700;padding:0 10px 22px;color:var(--ink);text-decoration:none}
.brand-mark{width:28px;height:28px;border-radius:10px 10px 10px 3px;background:var(--leaf);flex:none}
.nav{display:flex;flex-direction:column;gap:2px}
.nav a{display:flex;align-items:center;justify-content:space-between;padding:9px 12px;border-radius:10px;color:var(--ink);text-decoration:none}
.nav a:hover{background:var(--paper)}
.nav a.on{background:var(--leaf-soft);color:var(--leaf);font-weight:600}
.side-foot{margin-top:auto;padding:12px 10px 0;border-top:1px solid var(--line);font-size:.9rem;color:var(--muted)}
.side-foot button{background:none;border:0;padding:0;color:var(--muted);font:inherit;cursor:pointer;text-decoration:underline}
.main{padding:24px;min-width:0}
.page-title{font-size:1.5rem;font-weight:700;margin:0 0 4px}
.page-sub{color:var(--muted);margin:0 0 20px;max-width:60ch}
.inbox{display:grid;grid-template-columns:340px minmax(0,1fr);height:calc(100vh - 48px);background:var(--panel);border:1px solid var(--line);border-radius:16px;overflow:hidden}
.list{display:flex;flex-direction:column;border-right:1px solid var(--line);min-height:0}
.list-head{padding:16px;border-bottom:1px solid var(--line);display:flex;flex-direction:column;gap:12px}
.list-head h1{margin:0;font-size:1.25rem}
.list-scroll{flex:1;overflow-y:auto;display:flex;flex-direction:column}
.filters{display:flex;gap:6px;flex-wrap:wrap}
.filter{border:1px solid var(--line);background:transparent;color:var(--muted);border-radius:20px;padding:3px 12px;font:inherit;font-size:.9rem;cursor:pointer}
.filter.on{background:var(--ink);color:var(--panel);border-color:var(--ink)}
.filter.need{border-color:var(--marigold);color:var(--marigold);background:var(--marigold-soft)}
.conv{display:flex;gap:10px;padding:12px 16px;border-bottom:1px solid var(--line);color:var(--ink);text-decoration:none}
.conv:hover{background:var(--paper)}
.conv.on{background:var(--leaf-soft)}
.avatar{width:40px;height:40px;border-radius:50%;background:var(--leaf-soft);color:var(--leaf);display:grid;place-items:center;font-weight:700;flex:none;overflow:hidden}
.avatar img{width:100%;height:100%;object-fit:cover}
.conv-body{flex:1;min-width:0;display:flex;flex-direction:column;gap:1px}
.conv-top{display:flex;justify-content:space-between;align-items:center;gap:8px}
.conv-name{font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.conv-time{color:var(--muted);font-size:.8rem;flex:none}
.conv-prev{color:var(--muted);font-size:.9rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.conv.unread .conv-prev{color:var(--ink);font-weight:600}
.dot{min-width:20px;height:20px;border-radius:10px;background:var(--leaf);color:var(--on-leaf);font-size:.75rem;display:grid;place-items:center;padding:0 6px;flex:none}
.badge{align-self:flex-start;font-size:.75rem;border:1px solid var(--line);border-radius:6px;padding:0 6px;color:var(--muted)}
.empty{margin:auto;padding:32px 24px;text-align:center;max-width:320px}
.empty h2{font-size:1.1rem;margin:0 0 6px}
.empty p{color:var(--muted);margin:0 0 18px}
.thread{display:flex;flex-direction:column;min-height:0;background:var(--paper)}
.thread-head{display:flex;align-items:center;gap:10px;padding:12px 16px;background:var(--panel);border-bottom:1px solid var(--line)}
.msgs{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:6px}
.bubble{max-width:75%;padding:8px 12px;border-radius:14px 14px 14px 4px;background:var(--panel);border:1px solid var(--line);overflow-wrap:anywhere}
.bubble.out{align-self:flex-end;border-radius:14px 14px 4px 14px;background:var(--leaf);color:var(--on-leaf);border-color:var(--leaf)}
.bubble .txt{white-space:pre-wrap}
.bubble small{display:block;font-size:.72rem;opacity:.75;margin-top:2px}
.bubble .att{display:block;max-width:220px;max-height:260px;border-radius:10px;margin-bottom:4px}
.composer{padding:12px;background:var(--panel);border-top:1px solid var(--line)}
.back{display:none}
.card{background:var(--panel);border:1px solid var(--line);border-radius:16px;padding:20px;max-width:720px}
.ch{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 0;border-bottom:1px solid var(--line)}
.ch:last-child{border-bottom:0}
.flash{padding:10px 14px;border-radius:10px;margin-bottom:16px;max-width:720px}
.flash.ok{background:var(--leaf-soft);color:var(--leaf)}
.flash.bad{background:var(--marigold-soft);color:var(--marigold)}
.field{display:flex;flex-direction:column;gap:6px;margin-bottom:16px}
.field label{font-weight:600;font-size:.95rem}
.input{padding:11px 14px;border:1px solid var(--line);border-radius:10px;background:var(--paper);color:var(--ink);font:inherit}
.input:focus{border-color:var(--leaf);outline:none;box-shadow:0 0 0 3px var(--leaf-soft)}
.error{color:var(--danger);font-size:.9rem}
.login-wrap{min-height:100vh;display:grid;place-items:center;padding:20px}
.login{width:100%;max-width:380px}
.login .brand{padding:0 0 18px}
.check{display:flex;gap:8px;align-items:center;margin-bottom:18px;color:var(--muted)}
.row{display:flex;justify-content:space-between;gap:12px;padding:10px 0;border-bottom:1px solid var(--line)}
.row:last-child{border-bottom:0}
.legal{max-width:70ch;margin:0 auto;padding:40px 20px}
.legal h1{font-size:1.6rem;margin:0 0 6px}
.legal h2{font-size:1.1rem;margin:24px 0 6px}
.legal p,.legal li{color:var(--ink)}
@media (max-width:780px){
.shell{grid-template-columns:1fr}
.side{position:fixed;top:auto;bottom:0;left:0;right:0;height:auto;flex-direction:row;padding:6px 8px calc(6px + env(safe-area-inset-bottom));border-right:0;border-top:1px solid var(--line);z-index:20}
.side .brand,.side-foot{display:none}
.nav{flex-direction:row;justify-content:space-around;width:100%}
.nav a{justify-content:center;padding:8px 14px}
.main{padding:12px 12px 84px}
.inbox{grid-template-columns:1fr;height:calc(100vh - 110px)}
.list{border-right:0}
.thread{display:none}
.inbox.has-open .list{display:none}
.inbox.has-open .thread{display:flex}
.back{display:inline}
.bubble{max-width:85%}
}
.composer{display:flex;gap:8px;align-items:flex-end}
.composer textarea{flex:1;resize:none;min-height:46px;max-height:160px;line-height:1.45}
.send-error{background:var(--marigold-soft);color:var(--marigold);padding:8px 16px;font-size:.92rem}
.btn:disabled{opacity:.6;cursor:default}
.toolbar{display:flex;gap:8px;margin-bottom:16px;max-width:900px}
.toolbar .input{flex:1}
.card.wide{max-width:900px}
.card.ship{display:flex;flex-wrap:wrap;gap:8px;align-items:center;margin-bottom:16px;max-width:900px;padding:14px 20px}
.prod{display:flex;gap:14px;padding:14px 0;border-bottom:1px solid var(--line)}
.prod:last-child{border-bottom:0}
.prod img,.prod-noimg{width:72px;height:72px;border-radius:10px;object-fit:cover;background:var(--paper);flex:none}
.prod-body{flex:1;min-width:0;display:flex;flex-direction:column;gap:2px}
.price{font-weight:700;white-space:nowrap}
.price s{color:var(--muted);font-weight:400;margin-left:6px}
.chips{display:flex;flex-wrap:wrap;gap:4px;margin:4px 0}
.chip{font-size:.8rem;border:1px solid var(--line);border-radius:6px;padding:0 6px;background:var(--panel)}
.chip.out{color:var(--muted);text-decoration:line-through;opacity:.7}
.stock-out{color:var(--marigold);font-weight:600;font-size:.9rem}
@media (max-width:780px){.nav a{padding:8px 8px}}
a.filter{text-decoration:none}
.badge.need{border-color:var(--marigold);color:var(--marigold);background:var(--marigold-soft)}
.btn-sm{padding:6px 12px;font-size:.9rem}
.head-action{margin-left:auto;flex:none}
.handoff{background:var(--marigold-soft);color:var(--marigold);padding:8px 16px;font-size:.92rem}
.test-result{display:flex;flex-direction:column;gap:6px;margin-top:14px}
.test-result .handoff{border-radius:10px}
textarea.input{resize:vertical;line-height:1.5}
@media (max-width:780px){.head-action .btn-sm{padding:5px 8px;font-size:.8rem}}
.idbox{margin-top:8px;padding-top:8px;border-top:1px dashed var(--line);display:flex;flex-direction:column;gap:6px}
.idbox form{display:flex;flex-direction:column;gap:6px}
.idbox-q{font-size:.85rem;color:var(--muted)}
.idbox-row{display:flex;flex-wrap:wrap;gap:6px;align-items:center}
.idbox .select{flex:1;min-width:160px;padding:6px 10px}
.refbox{margin:4px 0}
.refbox summary{cursor:pointer;color:var(--leaf);font-size:.9rem}
.refbox form{display:flex;flex-wrap:wrap;gap:8px;align-items:center;margin-top:8px}
:root{--hero:#0E3B30;--hero-ink:#F2F7F4;--hero-muted:#A9C7BC;--up:#7EE2B8;--down:#FFB4A6;--live:#2DBE7E}
@media (prefers-color-scheme:dark){:root{--hero:#163029;--hero-ink:#E4EBE8;--hero-muted:#93A39D}}
.ov-head{display:flex;align-items:flex-end;justify-content:space-between;gap:12px;margin-bottom:16px;max-width:1200px}
.live{display:inline-flex;align-items:center;gap:6px;font-size:.85rem;color:var(--muted)}
.live i{width:8px;height:8px;border-radius:50%;background:var(--live);animation:pulse 2s infinite}
@keyframes pulse{0%{box-shadow:0 0 0 0 rgba(45,190,126,.5)}70%{box-shadow:0 0 0 8px rgba(45,190,126,0)}100%{box-shadow:0 0 0 0 rgba(45,190,126,0)}}
@media (prefers-reduced-motion:reduce){.live i{animation:none}}
#ov{max-width:1200px}
.hero{position:relative;display:grid;grid-template-columns:1.2fr 1fr;gap:20px;align-items:end;background:var(--hero);color:var(--hero-ink);border-radius:20px;padding:24px 28px;overflow:hidden;margin-bottom:16px}
.hero-main,.hero-stats{position:relative}
.hero-label{color:var(--hero-muted);font-size:.95rem}
.hero-num{font-size:3.6rem;font-weight:700;line-height:1.05;font-variant-numeric:tabular-nums}
.hero-num span{font-size:1.2rem;font-weight:500;margin-left:6px;color:var(--hero-muted)}
.hero-sub{color:var(--hero-muted);font-size:.92rem;margin-top:4px}
.delta{font-style:normal;font-weight:600;margin-left:6px}
.delta.up{color:var(--up)}
.delta.down{color:var(--down)}
.spark{position:absolute;left:0;right:0;bottom:0;width:100%;height:70px;opacity:.35;pointer-events:none}
.spark polyline{fill:none;stroke:var(--hero-ink);stroke-width:2;vector-effect:non-scaling-stroke}
.hero-stats{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}
.hero-stats div{background:rgba(255,255,255,.07);border:1px solid rgba(255,255,255,.12);border-radius:14px;padding:12px 14px;display:flex;flex-direction:column}
.hero-stats b{font-size:1.6rem;line-height:1.1}
.hero-stats span{font-size:.82rem;color:var(--hero-muted)}
.ov-grid{display:grid;grid-template-columns:repeat(12,minmax(0,1fr));gap:16px}
.kpi{grid-column:span 3;background:var(--panel);border:1px solid var(--line);border-radius:16px;padding:16px 18px;display:flex;flex-direction:column;gap:4px;color:var(--ink);text-decoration:none}
a.kpi:hover{border-color:var(--leaf)}
.kpi-label{color:var(--muted);font-size:.9rem}
.kpi-num{font-size:2.2rem;font-weight:700;line-height:1.1;font-variant-numeric:tabular-nums}
.kpi-num small{font-size:1.1rem;margin-left:2px}
.kpi-sub{color:var(--muted);font-size:.82rem}
.kpi-wait.hot{background:var(--marigold-soft);border-color:var(--marigold)}
.kpi-wait.hot .kpi-num,.kpi-wait.hot .kpi-sub,.kpi-wait.hot .kpi-label{color:var(--marigold)}
.stack{display:flex;height:8px;border-radius:6px;overflow:hidden;background:var(--paper);margin:4px 0}
.stack i{display:block;height:100%}
.s-bot{background:var(--leaf)}
.s-you{background:var(--marigold)}
.s-page{background:var(--muted)}
.card2{background:var(--panel);border:1px solid var(--line);border-radius:16px;padding:16px 18px;min-width:0}
.span-8{grid-column:span 8}
.span-4{grid-column:span 4}
.span-12{grid-column:span 12}
.card2-head{display:flex;justify-content:space-between;align-items:center;gap:8px;margin-bottom:8px}
.card2-head h2{font-size:1rem;margin:0}
.legend{font-size:.8rem;color:var(--muted);display:flex;align-items:center;gap:6px}
.legend i{display:inline-block;width:10px;height:10px;border-radius:3px}
.lg-in{background:var(--leaf)}
.lg-bot{background:var(--marigold)}
.chart{width:100%;height:auto;display:block}
.chart .axis{stroke:var(--line)}
.chart .b-in{fill:var(--leaf)}
.chart .b-bot{fill:var(--marigold)}
.chart .future rect{opacity:.25}
.chart .now-band{fill:var(--leaf-soft)}
.chart .tick{font-size:10px;fill:var(--muted);font-family:inherit}
.chart .mid,.chart .val{text-anchor:middle}
.chart .val{font-size:11px;fill:var(--ink);font-weight:600;font-family:inherit}
.chart .b-day{fill:var(--leaf);opacity:.45}
.chart .b-today{fill:var(--leaf)}
.hbar{display:grid;grid-template-columns:84px 1fr 34px;align-items:center;gap:8px;padding:5px 0;font-size:.9rem}
.hbar i{display:block;height:10px;border-radius:5px;background:var(--leaf)}
.hbar b{text-align:right;font-variant-numeric:tabular-nums}
.prow,.arow,.rrow{display:flex;align-items:center;gap:10px;padding:8px 6px;margin:0 -6px;border-bottom:1px solid var(--line);color:var(--ink);text-decoration:none;border-radius:8px}
.prow:last-child,.arow:last-child,.rrow:last-child{border-bottom:0}
.arow:hover,.rrow:hover{background:var(--paper)}
.dot-st{width:9px;height:9px;border-radius:50%;background:var(--line);flex:none}
.dot-st.on{background:var(--live)}
.pname,.arow-body,.rrow-body{flex:1;min-width:0;display:flex;flex-direction:column}
.pname small,.arow-body small,.rrow-body small{color:var(--muted);font-size:.8rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.arow em,.rrow em{font-style:normal;color:var(--muted);font-size:.8rem;flex:none}
.avatar.sm{width:32px;height:32px;font-size:.9rem}
.muted{color:var(--muted)}
.nav .navcount{background:var(--marigold);color:#fff;border-radius:10px;font-size:.72rem;padding:0 7px;font-weight:700;margin-left:6px}
@media (max-width:1100px){.kpi{grid-column:span 6}.span-8,.span-4{grid-column:span 12}}
@media (max-width:780px){.hero{grid-template-columns:1fr;padding:20px}.hero-num{font-size:2.8rem}.kpi{grid-column:span 12}.nav{overflow-x:auto;justify-content:flex-start}.nav a{white-space:nowrap}}
:root{--hero:#0E3B30;--hero-ink:#F2F7F4;--hero-muted:#A9C7BC;--up:#7EE2B8;--down:#FFB4A6;--live:#2DBE7E}
@media (prefers-color-scheme:dark){:root{--hero:#163029;--hero-ink:#E4EBE8;--hero-muted:#93A39D}}
.ov-head{display:flex;align-items:flex-end;justify-content:space-between;gap:12px;margin-bottom:16px;max-width:1200px}
.live{display:inline-flex;align-items:center;gap:6px;font-size:.85rem;color:var(--muted)}
.live i{width:8px;height:8px;border-radius:50%;background:var(--live);animation:pulse 2s infinite}
@keyframes pulse{0%{box-shadow:0 0 0 0 rgba(45,190,126,.5)}70%{box-shadow:0 0 0 8px rgba(45,190,126,0)}100%{box-shadow:0 0 0 0 rgba(45,190,126,0)}}
@media (prefers-reduced-motion:reduce){.live i{animation:none}}
#ov{max-width:1200px}
.hero{position:relative;display:grid;grid-template-columns:1.2fr 1fr;gap:20px;align-items:end;background:var(--hero);color:var(--hero-ink);border-radius:20px;padding:24px 28px;overflow:hidden;margin-bottom:16px}
.hero-main,.hero-stats{position:relative}
.hero-label{color:var(--hero-muted);font-size:.95rem}
.hero-num{font-size:3.6rem;font-weight:700;line-height:1.05;font-variant-numeric:tabular-nums}
.hero-num span{font-size:1.2rem;font-weight:500;margin-left:6px;color:var(--hero-muted)}
.hero-sub{color:var(--hero-muted);font-size:.92rem;margin-top:4px}
.delta{font-style:normal;font-weight:600;margin-left:6px}
.delta.up{color:var(--up)}
.delta.down{color:var(--down)}
.spark{position:absolute;left:0;right:0;bottom:0;width:100%;height:70px;opacity:.35;pointer-events:none}
.spark polyline{fill:none;stroke:var(--hero-ink);stroke-width:2;vector-effect:non-scaling-stroke}
.hero-stats{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}
.hero-stats div{background:rgba(255,255,255,.07);border:1px solid rgba(255,255,255,.12);border-radius:14px;padding:12px 14px;display:flex;flex-direction:column}
.hero-stats b{font-size:1.6rem;line-height:1.1}
.hero-stats span{font-size:.82rem;color:var(--hero-muted)}
.ov-grid{display:grid;grid-template-columns:repeat(12,minmax(0,1fr));gap:16px}
.kpi{grid-column:span 3;background:var(--panel);border:1px solid var(--line);border-radius:16px;padding:16px 18px;display:flex;flex-direction:column;gap:4px;color:var(--ink);text-decoration:none}
a.kpi:hover{border-color:var(--leaf)}
.kpi-label{color:var(--muted);font-size:.9rem}
.kpi-num{font-size:2.2rem;font-weight:700;line-height:1.1;font-variant-numeric:tabular-nums}
.kpi-num small{font-size:1.1rem;margin-left:2px}
.kpi-sub{color:var(--muted);font-size:.82rem}
.kpi-wait.hot{background:var(--marigold-soft);border-color:var(--marigold)}
.kpi-wait.hot .kpi-num,.kpi-wait.hot .kpi-sub,.kpi-wait.hot .kpi-label{color:var(--marigold)}
.stack{display:flex;height:8px;border-radius:6px;overflow:hidden;background:var(--paper);margin:4px 0}
.stack i{display:block;height:100%}
.s-bot{background:var(--leaf)}
.s-you{background:var(--marigold)}
.s-page{background:var(--muted)}
.card2{background:var(--panel);border:1px solid var(--line);border-radius:16px;padding:16px 18px;min-width:0}
.span-8{grid-column:span 8}
.span-4{grid-column:span 4}
.span-12{grid-column:span 12}
.card2-head{display:flex;justify-content:space-between;align-items:center;gap:8px;margin-bottom:8px}
.card2-head h2{font-size:1rem;margin:0}
.legend{font-size:.8rem;color:var(--muted);display:flex;align-items:center;gap:6px}
.legend i{display:inline-block;width:10px;height:10px;border-radius:3px}
.lg-in{background:var(--leaf)}
.lg-bot{background:var(--marigold)}
.chart{width:100%;height:auto;display:block}
.chart .axis{stroke:var(--line)}
.chart .b-in{fill:var(--leaf)}
.chart .b-bot{fill:var(--marigold)}
.chart .future rect{opacity:.25}
.chart .now-band{fill:var(--leaf-soft)}
.chart .tick{font-size:10px;fill:var(--muted);font-family:inherit}
.chart .mid,.chart .val{text-anchor:middle}
.chart .val{font-size:11px;fill:var(--ink);font-weight:600;font-family:inherit}
.chart .b-day{fill:var(--leaf);opacity:.45}
.chart .b-today{fill:var(--leaf)}
.hbar{display:grid;grid-template-columns:84px 1fr 34px;align-items:center;gap:8px;padding:5px 0;font-size:.9rem}
.hbar i{display:block;height:10px;border-radius:5px;background:var(--leaf)}
.hbar b{text-align:right;font-variant-numeric:tabular-nums}
.prow,.arow,.rrow{display:flex;align-items:center;gap:10px;padding:8px 6px;margin:0 -6px;border-bottom:1px solid var(--line);color:var(--ink);text-decoration:none;border-radius:8px}
.prow:last-child,.arow:last-child,.rrow:last-child{border-bottom:0}
.arow:hover,.rrow:hover{background:var(--paper)}
.dot-st{width:9px;height:9px;border-radius:50%;background:var(--line);flex:none}
.dot-st.on{background:var(--live)}
.pname,.arow-body,.rrow-body{flex:1;min-width:0;display:flex;flex-direction:column}
.pname small,.arow-body small,.rrow-body small{color:var(--muted);font-size:.8rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.arow em,.rrow em{font-style:normal;color:var(--muted);font-size:.8rem;flex:none}
.avatar.sm{width:32px;height:32px;font-size:.9rem}
.muted{color:var(--muted)}
.nav .navcount{background:var(--marigold);color:#fff;border-radius:10px;font-size:.72rem;padding:0 7px;font-weight:700;margin-left:6px}
@media (max-width:1100px){.kpi{grid-column:span 6}.span-8,.span-4{grid-column:span 12}}
@media (max-width:780px){.hero{grid-template-columns:1fr;padding:20px}.hero-num{font-size:2.8rem}.kpi{grid-column:span 12}.nav{overflow-x:auto;justify-content:flex-start}.nav a{white-space:nowrap}}
:root{--hero:#0E3B30;--hero-ink:#F2F7F4;--hero-muted:#A9C7BC;--up:#7EE2B8;--down:#FFB4A6;--live:#2DBE7E}
@media (prefers-color-scheme:dark){:root{--hero:#163029;--hero-ink:#E4EBE8;--hero-muted:#93A39D}}
.ov-head{display:flex;align-items:flex-end;justify-content:space-between;gap:12px;margin-bottom:16px;max-width:1200px}
.live{display:inline-flex;align-items:center;gap:6px;font-size:.85rem;color:var(--muted)}
.live i{width:8px;height:8px;border-radius:50%;background:var(--live);animation:pulse 2s infinite}
@keyframes pulse{0%{box-shadow:0 0 0 0 rgba(45,190,126,.5)}70%{box-shadow:0 0 0 8px rgba(45,190,126,0)}100%{box-shadow:0 0 0 0 rgba(45,190,126,0)}}
@media (prefers-reduced-motion:reduce){.live i{animation:none}}
#ov{max-width:1200px}
.hero{position:relative;display:grid;grid-template-columns:1.2fr 1fr;gap:20px;align-items:end;background:var(--hero);color:var(--hero-ink);border-radius:20px;padding:24px 28px;overflow:hidden;margin-bottom:16px}
.hero-main,.hero-stats{position:relative}
.hero-label{color:var(--hero-muted);font-size:.95rem}
.hero-num{font-size:3.6rem;font-weight:700;line-height:1.05;font-variant-numeric:tabular-nums}
.hero-num span{font-size:1.2rem;font-weight:500;margin-left:6px;color:var(--hero-muted)}
.hero-sub{color:var(--hero-muted);font-size:.92rem;margin-top:4px}
.delta{font-style:normal;font-weight:600;margin-left:6px}
.delta.up{color:var(--up)}
.delta.down{color:var(--down)}
.spark{position:absolute;left:0;right:0;bottom:0;width:100%;height:70px;opacity:.35;pointer-events:none}
.spark polyline{fill:none;stroke:var(--hero-ink);stroke-width:2;vector-effect:non-scaling-stroke}
.hero-stats{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}
.hero-stats div{background:rgba(255,255,255,.07);border:1px solid rgba(255,255,255,.12);border-radius:14px;padding:12px 14px;display:flex;flex-direction:column}
.hero-stats b{font-size:1.6rem;line-height:1.1}
.hero-stats span{font-size:.82rem;color:var(--hero-muted)}
.ov-grid{display:grid;grid-template-columns:repeat(12,minmax(0,1fr));gap:16px}
.kpi{grid-column:span 3;background:var(--panel);border:1px solid var(--line);border-radius:16px;padding:16px 18px;display:flex;flex-direction:column;gap:4px;color:var(--ink);text-decoration:none}
a.kpi:hover{border-color:var(--leaf)}
.kpi-label{color:var(--muted);font-size:.9rem}
.kpi-num{font-size:2.2rem;font-weight:700;line-height:1.1;font-variant-numeric:tabular-nums}
.kpi-num small{font-size:1.1rem;margin-left:2px}
.kpi-sub{color:var(--muted);font-size:.82rem}
.kpi-wait.hot{background:var(--marigold-soft);border-color:var(--marigold)}
.kpi-wait.hot .kpi-num,.kpi-wait.hot .kpi-sub,.kpi-wait.hot .kpi-label{color:var(--marigold)}
.stack{display:flex;height:8px;border-radius:6px;overflow:hidden;background:var(--paper);margin:4px 0}
.stack i{display:block;height:100%}
.s-bot{background:var(--leaf)}
.s-you{background:var(--marigold)}
.s-page{background:var(--muted)}
.card2{background:var(--panel);border:1px solid var(--line);border-radius:16px;padding:16px 18px;min-width:0}
.span-8{grid-column:span 8}
.span-4{grid-column:span 4}
.span-12{grid-column:span 12}
.card2-head{display:flex;justify-content:space-between;align-items:center;gap:8px;margin-bottom:8px}
.card2-head h2{font-size:1rem;margin:0}
.legend{font-size:.8rem;color:var(--muted);display:flex;align-items:center;gap:6px}
.legend i{display:inline-block;width:10px;height:10px;border-radius:3px}
.lg-in{background:var(--leaf)}
.lg-bot{background:var(--marigold)}
.chart{width:100%;height:auto;display:block}
.chart .axis{stroke:var(--line)}
.chart .b-in{fill:var(--leaf)}
.chart .b-bot{fill:var(--marigold)}
.chart .future rect{opacity:.25}
.chart .now-band{fill:var(--leaf-soft)}
.chart .tick{font-size:10px;fill:var(--muted);font-family:inherit}
.chart .mid,.chart .val{text-anchor:middle}
.chart .val{font-size:11px;fill:var(--ink);font-weight:600;font-family:inherit}
.chart .b-day{fill:var(--leaf);opacity:.45}
.chart .b-today{fill:var(--leaf)}
.hbar{display:grid;grid-template-columns:84px 1fr 34px;align-items:center;gap:8px;padding:5px 0;font-size:.9rem}
.hbar i{display:block;height:10px;border-radius:5px;background:var(--leaf)}
.hbar b{text-align:right;font-variant-numeric:tabular-nums}
.prow,.arow,.rrow{display:flex;align-items:center;gap:10px;padding:8px 6px;margin:0 -6px;border-bottom:1px solid var(--line);color:var(--ink);text-decoration:none;border-radius:8px}
.prow:last-child,.arow:last-child,.rrow:last-child{border-bottom:0}
.arow:hover,.rrow:hover{background:var(--paper)}
.dot-st{width:9px;height:9px;border-radius:50%;background:var(--line);flex:none}
.dot-st.on{background:var(--live)}
.pname,.arow-body,.rrow-body{flex:1;min-width:0;display:flex;flex-direction:column}
.pname small,.arow-body small,.rrow-body small{color:var(--muted);font-size:.8rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.arow em,.rrow em{font-style:normal;color:var(--muted);font-size:.8rem;flex:none}
.avatar.sm{width:32px;height:32px;font-size:.9rem}
.muted{color:var(--muted)}
.nav .navcount{background:var(--marigold);color:#fff;border-radius:10px;font-size:.72rem;padding:0 7px;font-weight:700;margin-left:6px}
@media (max-width:1100px){.kpi{grid-column:span 6}.span-8,.span-4{grid-column:span 12}}
@media (max-width:780px){.hero{grid-template-columns:1fr;padding:20px}.hero-num{font-size:2.8rem}.kpi{grid-column:span 12}.nav{overflow-x:auto;justify-content:flex-start}.nav a{white-space:nowrap}}
:root{--hero:#0E3B30;--hero-ink:#F2F7F4;--hero-muted:#A9C7BC;--up:#7EE2B8;--down:#FFB4A6;--live:#2DBE7E}
@media (prefers-color-scheme:dark){:root{--hero:#163029;--hero-ink:#E4EBE8;--hero-muted:#93A39D}}
.ov-head{display:flex;align-items:flex-end;justify-content:space-between;gap:12px;margin-bottom:16px;max-width:1200px}
.live{display:inline-flex;align-items:center;gap:6px;font-size:.85rem;color:var(--muted)}
.live i{width:8px;height:8px;border-radius:50%;background:var(--live);animation:pulse 2s infinite}
@keyframes pulse{0%{box-shadow:0 0 0 0 rgba(45,190,126,.5)}70%{box-shadow:0 0 0 8px rgba(45,190,126,0)}100%{box-shadow:0 0 0 0 rgba(45,190,126,0)}}
@media (prefers-reduced-motion:reduce){.live i{animation:none}}
#ov{max-width:1200px}
.hero{position:relative;display:grid;grid-template-columns:1.2fr 1fr;gap:20px;align-items:end;background:var(--hero);color:var(--hero-ink);border-radius:20px;padding:24px 28px;overflow:hidden;margin-bottom:16px}
.hero-main,.hero-stats{position:relative}
.hero-label{color:var(--hero-muted);font-size:.95rem}
.hero-num{font-size:3.6rem;font-weight:700;line-height:1.05;font-variant-numeric:tabular-nums}
.hero-num span{font-size:1.2rem;font-weight:500;margin-left:6px;color:var(--hero-muted)}
.hero-sub{color:var(--hero-muted);font-size:.92rem;margin-top:4px}
.delta{font-style:normal;font-weight:600;margin-left:6px}
.delta.up{color:var(--up)}
.delta.down{color:var(--down)}
.spark{position:absolute;left:0;right:0;bottom:0;width:100%;height:70px;opacity:.35;pointer-events:none}
.spark polyline{fill:none;stroke:var(--hero-ink);stroke-width:2;vector-effect:non-scaling-stroke}
.hero-stats{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}
.hero-stats div{background:rgba(255,255,255,.07);border:1px solid rgba(255,255,255,.12);border-radius:14px;padding:12px 14px;display:flex;flex-direction:column}
.hero-stats b{font-size:1.6rem;line-height:1.1}
.hero-stats span{font-size:.82rem;color:var(--hero-muted)}
.ov-grid{display:grid;grid-template-columns:repeat(12,minmax(0,1fr));gap:16px}
.kpi{grid-column:span 3;background:var(--panel);border:1px solid var(--line);border-radius:16px;padding:16px 18px;display:flex;flex-direction:column;gap:4px;color:var(--ink);text-decoration:none}
a.kpi:hover{border-color:var(--leaf)}
.kpi-label{color:var(--muted);font-size:.9rem}
.kpi-num{font-size:2.2rem;font-weight:700;line-height:1.1;font-variant-numeric:tabular-nums}
.kpi-num small{font-size:1.1rem;margin-left:2px}
.kpi-sub{color:var(--muted);font-size:.82rem}
.kpi-wait.hot{background:var(--marigold-soft);border-color:var(--marigold)}
.kpi-wait.hot .kpi-num,.kpi-wait.hot .kpi-sub,.kpi-wait.hot .kpi-label{color:var(--marigold)}
.stack{display:flex;height:8px;border-radius:6px;overflow:hidden;background:var(--paper);margin:4px 0}
.stack i{display:block;height:100%}
.s-bot{background:var(--leaf)}
.s-you{background:var(--marigold)}
.s-page{background:var(--muted)}
.card2{background:var(--panel);border:1px solid var(--line);border-radius:16px;padding:16px 18px;min-width:0}
.span-8{grid-column:span 8}
.span-4{grid-column:span 4}
.span-12{grid-column:span 12}
.card2-head{display:flex;justify-content:space-between;align-items:center;gap:8px;margin-bottom:8px}
.card2-head h2{font-size:1rem;margin:0}
.legend{font-size:.8rem;color:var(--muted);display:flex;align-items:center;gap:6px}
.legend i{display:inline-block;width:10px;height:10px;border-radius:3px}
.lg-in{background:var(--leaf)}
.lg-bot{background:var(--marigold)}
.chart{width:100%;height:auto;display:block}
.chart .axis{stroke:var(--line)}
.chart .b-in{fill:var(--leaf)}
.chart .b-bot{fill:var(--marigold)}
.chart .future rect{opacity:.25}
.chart .now-band{fill:var(--leaf-soft)}
.chart .tick{font-size:10px;fill:var(--muted);font-family:inherit}
.chart .mid,.chart .val{text-anchor:middle}
.chart .val{font-size:11px;fill:var(--ink);font-weight:600;font-family:inherit}
.chart .b-day{fill:var(--leaf);opacity:.45}
.chart .b-today{fill:var(--leaf)}
.hbar{display:grid;grid-template-columns:84px 1fr 34px;align-items:center;gap:8px;padding:5px 0;font-size:.9rem}
.hbar i{display:block;height:10px;border-radius:5px;background:var(--leaf)}
.hbar b{text-align:right;font-variant-numeric:tabular-nums}
.prow,.arow,.rrow{display:flex;align-items:center;gap:10px;padding:8px 6px;margin:0 -6px;border-bottom:1px solid var(--line);color:var(--ink);text-decoration:none;border-radius:8px}
.prow:last-child,.arow:last-child,.rrow:last-child{border-bottom:0}
.arow:hover,.rrow:hover{background:var(--paper)}
.dot-st{width:9px;height:9px;border-radius:50%;background:var(--line);flex:none}
.dot-st.on{background:var(--live)}
.pname,.arow-body,.rrow-body{flex:1;min-width:0;display:flex;flex-direction:column}
.pname small,.arow-body small,.rrow-body small{color:var(--muted);font-size:.8rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.arow em,.rrow em{font-style:normal;color:var(--muted);font-size:.8rem;flex:none}
.avatar.sm{width:32px;height:32px;font-size:.9rem}
.muted{color:var(--muted)}
.nav .navcount{background:var(--marigold);color:#fff;border-radius:10px;font-size:.72rem;padding:0 7px;font-weight:700;margin-left:6px}
@media (max-width:1100px){.kpi{grid-column:span 6}.span-8,.span-4{grid-column:span 12}}
@media (max-width:780px){.hero{grid-template-columns:1fr;padding:20px}.hero-num{font-size:2.8rem}.kpi{grid-column:span 12}.nav{overflow-x:auto;justify-content:flex-start}.nav a{white-space:nowrap}}
:root{--hero:#0E3B30;--hero-ink:#F2F7F4;--hero-muted:#A9C7BC;--up:#7EE2B8;--down:#FFB4A6;--live:#2DBE7E}
@media (prefers-color-scheme:dark){:root{--hero:#163029;--hero-ink:#E4EBE8;--hero-muted:#93A39D}}
.ov-head{display:flex;align-items:flex-end;justify-content:space-between;gap:12px;margin-bottom:16px;max-width:1200px}
.live{display:inline-flex;align-items:center;gap:6px;font-size:.85rem;color:var(--muted)}
.live i{width:8px;height:8px;border-radius:50%;background:var(--live);animation:pulse 2s infinite}
@keyframes pulse{0%{box-shadow:0 0 0 0 rgba(45,190,126,.5)}70%{box-shadow:0 0 0 8px rgba(45,190,126,0)}100%{box-shadow:0 0 0 0 rgba(45,190,126,0)}}
@media (prefers-reduced-motion:reduce){.live i{animation:none}}
#ov{max-width:1200px}
.hero{position:relative;display:grid;grid-template-columns:1.2fr 1fr;gap:20px;align-items:end;background:var(--hero);color:var(--hero-ink);border-radius:20px;padding:24px 28px;overflow:hidden;margin-bottom:16px}
.hero-main,.hero-stats{position:relative}
.hero-label{color:var(--hero-muted);font-size:.95rem}
.hero-num{font-size:3.6rem;font-weight:700;line-height:1.05;font-variant-numeric:tabular-nums}
.hero-num span{font-size:1.2rem;font-weight:500;margin-left:6px;color:var(--hero-muted)}
.hero-sub{color:var(--hero-muted);font-size:.92rem;margin-top:4px}
.delta{font-style:normal;font-weight:600;margin-left:6px}
.delta.up{color:var(--up)}
.delta.down{color:var(--down)}
.spark{position:absolute;left:0;right:0;bottom:0;width:100%;height:70px;opacity:.35;pointer-events:none}
.spark polyline{fill:none;stroke:var(--hero-ink);stroke-width:2;vector-effect:non-scaling-stroke}
.hero-stats{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}
.hero-stats div{background:rgba(255,255,255,.07);border:1px solid rgba(255,255,255,.12);border-radius:14px;padding:12px 14px;display:flex;flex-direction:column}
.hero-stats b{font-size:1.6rem;line-height:1.1}
.hero-stats span{font-size:.82rem;color:var(--hero-muted)}
.ov-grid{display:grid;grid-template-columns:repeat(12,minmax(0,1fr));gap:16px}
.kpi{grid-column:span 3;background:var(--panel);border:1px solid var(--line);border-radius:16px;padding:16px 18px;display:flex;flex-direction:column;gap:4px;color:var(--ink);text-decoration:none}
a.kpi:hover{border-color:var(--leaf)}
.kpi-label{color:var(--muted);font-size:.9rem}
.kpi-num{font-size:2.2rem;font-weight:700;line-height:1.1;font-variant-numeric:tabular-nums}
.kpi-num small{font-size:1.1rem;margin-left:2px}
.kpi-sub{color:var(--muted);font-size:.82rem}
.kpi-wait.hot{background:var(--marigold-soft);border-color:var(--marigold)}
.kpi-wait.hot .kpi-num,.kpi-wait.hot .kpi-sub,.kpi-wait.hot .kpi-label{color:var(--marigold)}
.stack{display:flex;height:8px;border-radius:6px;overflow:hidden;background:var(--paper);margin:4px 0}
.stack i{display:block;height:100%}
.s-bot{background:var(--leaf)}
.s-you{background:var(--marigold)}
.s-page{background:var(--muted)}
.card2{background:var(--panel);border:1px solid var(--line);border-radius:16px;padding:16px 18px;min-width:0}
.span-8{grid-column:span 8}
.span-4{grid-column:span 4}
.span-12{grid-column:span 12}
.card2-head{display:flex;justify-content:space-between;align-items:center;gap:8px;margin-bottom:8px}
.card2-head h2{font-size:1rem;margin:0}
.legend{font-size:.8rem;color:var(--muted);display:flex;align-items:center;gap:6px}
.legend i{display:inline-block;width:10px;height:10px;border-radius:3px}
.lg-in{background:var(--leaf)}
.lg-bot{background:var(--marigold)}
.chart{width:100%;height:auto;display:block}
.chart .axis{stroke:var(--line)}
.chart .b-in{fill:var(--leaf)}
.chart .b-bot{fill:var(--marigold)}
.chart .future rect{opacity:.25}
.chart .now-band{fill:var(--leaf-soft)}
.chart .tick{font-size:10px;fill:var(--muted);font-family:inherit}
.chart .mid,.chart .val{text-anchor:middle}
.chart .val{font-size:11px;fill:var(--ink);font-weight:600;font-family:inherit}
.chart .b-day{fill:var(--leaf);opacity:.45}
.chart .b-today{fill:var(--leaf)}
.hbar{display:grid;grid-template-columns:84px 1fr 34px;align-items:center;gap:8px;padding:5px 0;font-size:.9rem}
.hbar i{display:block;height:10px;border-radius:5px;background:var(--leaf)}
.hbar b{text-align:right;font-variant-numeric:tabular-nums}
.prow,.arow,.rrow{display:flex;align-items:center;gap:10px;padding:8px 6px;margin:0 -6px;border-bottom:1px solid var(--line);color:var(--ink);text-decoration:none;border-radius:8px}
.prow:last-child,.arow:last-child,.rrow:last-child{border-bottom:0}
.arow:hover,.rrow:hover{background:var(--paper)}
.dot-st{width:9px;height:9px;border-radius:50%;background:var(--line);flex:none}
.dot-st.on{background:var(--live)}
.pname,.arow-body,.rrow-body{flex:1;min-width:0;display:flex;flex-direction:column}
.pname small,.arow-body small,.rrow-body small{color:var(--muted);font-size:.8rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.arow em,.rrow em{font-style:normal;color:var(--muted);font-size:.8rem;flex:none}
.avatar.sm{width:32px;height:32px;font-size:.9rem}
.muted{color:var(--muted)}
.nav .navcount{background:var(--marigold);color:#fff;border-radius:10px;font-size:.72rem;padding:0 7px;font-weight:700;margin-left:6px}
@media (max-width:1100px){.kpi{grid-column:span 6}.span-8,.span-4{grid-column:span 12}}
@media (max-width:780px){.hero{grid-template-columns:1fr;padding:20px}.hero-num{font-size:2.8rem}.kpi{grid-column:span 12}.nav{overflow-x:auto;justify-content:flex-start}.nav a{white-space:nowrap}}
/* NoboChat brand colours, taken from the logo */
:root{--paper:#F3F6FB;--panel:#FFFFFF;--ink:#0B1628;--muted:#5A6A82;--line:#DCE3EE;--leaf:#0A4FD6;--leaf-soft:#E5EDFF;--on-leaf:#FFFFFF;--live:#1FBF72;--hero:linear-gradient(120deg,#0A3FCF 0%,#0A86D9 42%,#0FAFA4 74%,#3CC97C 100%);--hero-ink:#FFFFFF;--hero-muted:rgba(255,255,255,.78);--up:#D9FFE9;--down:#FFE1DA}
@media (prefers-color-scheme:dark){:root{--paper:#0A1120;--panel:#111A2C;--ink:#E6EDF7;--muted:#8FA0B8;--line:#22304A;--leaf:#4D8DFF;--leaf-soft:#15264A;--on-leaf:#06101F;--hero:linear-gradient(120deg,#0A2B8C 0%,#0A5E96 45%,#0B7C73 75%,#1F7A4E 100%);--hero-ink:#F2F7FF;--hero-muted:rgba(242,247,255,.72);color-scheme:dark}}
.brand{gap:10px;padding:0 6px 22px}
.brand-logo{width:36px;height:36px;flex:none}
.brand-word{height:22px;width:auto;display:block}
.login{max-width:400px}
.login-logo{display:block;width:240px;max-width:80%;height:auto;margin:0 auto 18px}
.hero{background:var(--hero)}
.hero-stats div{background:rgba(255,255,255,.12);border-color:rgba(255,255,255,.22)}
.dot-st.on{background:var(--live)}
/* three-column inbox */
.ibx{display:flex;flex-direction:column;gap:12px;height:calc(100vh - 48px)}
.ibx-top{display:flex;flex-wrap:wrap;gap:10px;align-items:center}
.ibx-search{flex:1 1 260px;max-width:380px}
.ibx-search .input{width:100%;padding:9px 14px}
.chips2{display:flex;flex-wrap:wrap;gap:6px}
.chips2.right{margin-left:auto}
.chip2{display:inline-flex;align-items:center;gap:6px;padding:6px 12px;border:1px solid var(--line);border-radius:999px;background:var(--panel);color:var(--ink);text-decoration:none;font-size:.9rem}
.chip2 b{font-weight:600;color:var(--muted);font-size:.82rem}
.chip2.on{background:var(--leaf);border-color:var(--leaf);color:var(--on-leaf)}
.chip2.on b{color:var(--on-leaf);opacity:.85}
.chip2.hot{border-color:var(--marigold);color:var(--marigold);background:var(--marigold-soft)}
.ibx-body{flex:1;min-height:0;display:grid;grid-template-columns:320px minmax(0,1fr) 300px;background:var(--panel);border:1px solid var(--line);border-radius:16px;overflow:hidden}
.ibx-list{border-right:1px solid var(--line);overflow-y:auto;display:flex;flex-direction:column}
.ibx-chat{display:flex;flex-direction:column;min-height:0;background:var(--paper)}
.ibx-side{border-left:1px solid var(--line);overflow-y:auto;padding:16px;background:var(--panel)}
.cl{display:flex;gap:10px;padding:12px 14px;border-bottom:1px solid var(--line);color:var(--ink);text-decoration:none;border-left:3px solid transparent}
.cl:hover{background:var(--paper)}
.cl.on{background:var(--leaf-soft);border-left-color:var(--leaf)}
.cl-body{flex:1;min-width:0;display:flex;flex-direction:column;gap:2px}
.cl-top{display:flex;justify-content:space-between;align-items:center;gap:8px}
.cl-top b{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.cl-top em{font-style:normal;color:var(--muted);font-size:.75rem;flex:none}
.cl-prev{color:var(--muted);font-size:.88rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.cl.unread .cl-prev{color:var(--ink);font-weight:600}
.cl-tags{display:flex;flex-wrap:wrap;gap:4px}
.tg{font-size:.72rem;border:1px solid var(--line);border-radius:6px;padding:0 6px;color:var(--muted);background:var(--panel);font-family:inherit;cursor:default}
.tg.need{border-color:var(--marigold);color:var(--marigold);background:var(--marigold-soft)}
.tg.done{border-color:var(--live);color:var(--live)}
.tg.big{font-size:.82rem;padding:2px 8px;cursor:pointer;color:var(--leaf);border-color:var(--leaf);background:var(--leaf-soft)}
.tg.add{font-size:.8rem;padding:2px 8px;cursor:pointer;border-style:dashed}
.avw{position:relative;flex:none;display:inline-block}
.chb{position:absolute;right:-3px;bottom:-3px;width:17px;height:17px;border-radius:50%;border:2px solid var(--panel);font-size:8px;line-height:13px;text-align:center;color:#fff;font-weight:700}
.chb.inline{position:static;display:inline-block;width:10px;height:10px;border:0}
.chb.facebook{background:#1877F2}
.chb.instagram{background:#E1306C}
.chb.whatsapp{background:#25D366}
.ch-head{display:flex;align-items:center;gap:10px;padding:10px 14px;background:var(--panel);border-bottom:1px solid var(--line)}
.ch-who{min-width:0;flex:1;display:flex;flex-direction:column}
.ch-who small{color:var(--muted);font-size:.8rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ch-actions{display:flex;gap:6px;flex:none}
.side-toggle,.side-close{display:none}
.cs-head{display:flex;flex-direction:column;align-items:center;text-align:center;gap:4px;padding-bottom:14px;border-bottom:1px solid var(--line)}
.cs-head small{color:var(--muted);font-size:.82rem}
.avatar.lg{width:64px;height:64px;font-size:1.5rem}
.cs-rows{display:flex;flex-direction:column;padding:10px 0;border-bottom:1px solid var(--line)}
.cs-rows div{display:flex;justify-content:space-between;gap:10px;padding:5px 0;font-size:.88rem}
.cs-rows span{color:var(--muted)}
.cs-rows b{font-weight:600;text-align:right}
.cs-h{font-size:.92rem;margin:14px 0 8px}
.cs-tags{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:8px}
.cs-tags form{margin:0}
.cs-inline{display:flex;gap:6px}
.cs-inline .input{flex:1;min-width:0;padding:7px 10px}
.ibx-side textarea.input{width:100%}
@media (max-width:1280px){
.ibx-body{grid-template-columns:300px minmax(0,1fr)}
.ibx-side{display:none}
.side-toggle{display:inline-flex}
.ibx-body.show-side .ibx-side{display:block;position:fixed;top:0;right:0;bottom:0;width:min(340px,92vw);z-index:40;box-shadow:-8px 0 30px rgba(0,0,0,.18)}
.ibx-body.show-side .side-close{display:inline-flex;margin-top:6px}
}
@media (max-width:780px){
.ibx{height:auto;min-height:calc(100vh - 110px)}
.chips2.right{margin-left:0}
.ibx-body{grid-template-columns:1fr;min-height:calc(100vh - 230px)}
.ibx-list{border-right:0}
.ibx-chat{display:none}
.ibx-body.has-open .ibx-list{display:none}
.ibx-body.has-open .ibx-chat{display:flex;min-height:calc(100vh - 230px)}
.ch-actions .btn-sm{padding:5px 8px;font-size:.78rem}
}
.ps-filter{width:100%;padding:7px 10px;margin-bottom:6px}
.ps-list{max-height:290px;overflow-y:auto;border:1px solid var(--line);border-radius:10px}
.ps-row{display:flex;align-items:center;gap:8px;padding:6px 8px;border-bottom:1px solid var(--line)}
.ps-row:last-child{border-bottom:0}
.ps-row[hidden]{display:none}
.ps-row img,.ps-noimg{width:40px;height:40px;border-radius:8px;object-fit:cover;background:var(--paper);flex:none}
.ps-body{flex:1;min-width:0;display:flex;flex-direction:column}
.ps-body b{font-size:.84rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ps-body small{color:var(--muted);font-size:.74rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ps-msg{margin-top:6px;color:var(--marigold);font-size:.85rem}
.auto-switch{margin:12px 0 0}
.auto-switch button{display:flex;align-items:center;gap:10px;width:100%;padding:10px 12px;border:1px solid var(--line);border-radius:12px;background:var(--paper);color:var(--muted);font:inherit;font-weight:600;cursor:pointer;text-align:left}
.auto-switch.on button{background:var(--leaf-soft);border-color:var(--live);color:var(--ink)}
.auto-switch .sw{position:relative;width:36px;height:20px;border-radius:10px;background:var(--line);flex:none;transition:background .2s}
.auto-switch .sw i{position:absolute;top:2px;left:2px;width:16px;height:16px;border-radius:50%;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.25);transition:left .2s}
.auto-switch.on .sw{background:var(--live)}
.auto-switch.on .sw i{left:18px}
@media (max-width:780px){.auto-switch{display:none}}
@media (prefers-reduced-motion:reduce){.auto-switch .sw,.auto-switch .sw i{transition:none}}
.role-help{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}
.role-help div{display:flex;flex-direction:column;gap:2px}
.role-help small,.tm-body small{color:var(--muted);font-size:.82rem}
.tm{display:flex;gap:12px;padding:12px 0;border-bottom:1px solid var(--line)}
.tm:last-child{border-bottom:0}
.tm.off{opacity:.6}
.tm-body{flex:1;min-width:0;display:flex;flex-direction:column;gap:2px}
.tm-edit{margin-top:6px}
.tm-edit summary{cursor:pointer;color:var(--leaf);font-size:.9rem}
.tm-edit form{margin-top:10px;max-width:480px}
.checks{display:flex;flex-direction:column;gap:4px;font-size:.9rem}
.side-foot small{color:var(--muted)}
@media (max-width:780px){.role-help{grid-template-columns:1fr}}
.ch-btns{display:flex;flex-wrap:wrap;gap:6px;justify-content:flex-end}
.ch-btns form{margin:0}
.ch.off{opacity:.7}
.btn-danger{background:transparent;color:#C62828;border:1px solid #E6A4A4}
.btn-danger:hover{background:#FDECEC}
@media (prefers-color-scheme:dark){.btn-danger{color:#FF9A9A;border-color:#6B2C2C}.btn-danger:hover{background:#3A1A1A}}
.chb{width:20px;height:20px;right:-4px;bottom:-4px;font-size:7.5px;line-height:16px;letter-spacing:.2px}
.pf{display:inline-flex;align-items:center;gap:4px;font-size:.72rem;font-weight:600;border-radius:6px;padding:0 7px;line-height:1.6;white-space:nowrap}
.pf::before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor}
.pf.facebook{background:#E7F0FF;color:#1559D6}
.pf.instagram{background:#FDE8F0;color:#C2185B}
.pf.whatsapp{background:#E3F8EC;color:#128C4A}
@media (prefers-color-scheme:dark){.pf.facebook{background:#16284A;color:#8DB5FF}.pf.instagram{background:#3A1A27;color:#FF8FB6}.pf.whatsapp{background:#163325;color:#6FE0A0}}
/* dark sidebar */
.side{background:#0B1530;border-right:0;color:#C9D3E8}
.nav a{color:#C9D3E8}
.nav a:hover{background:rgba(255,255,255,.06)}
.nav a.on{background:linear-gradient(90deg,#0A4FD6,#0FAFA4);color:#fff;font-weight:600}
.side-foot{border-top-color:rgba(255,255,255,.12);color:#9FB0CC}
.side-foot button,.side-foot small{color:#9FB0CC}
.auto-switch button{background:rgba(255,255,255,.06);border-color:rgba(255,255,255,.14);color:#C9D3E8}
.auto-switch.on button{background:rgba(31,191,114,.16);border-color:#1FBF72;color:#fff}
.auto-switch .sw{background:rgba(255,255,255,.2)}
/* dashboard */
.dh{display:flex;justify-content:space-between;align-items:flex-end;gap:12px;margin-bottom:18px;max-width:1280px;flex-wrap:wrap}
.dh-right{display:flex;align-items:center;gap:14px}
.seg{display:flex;background:var(--panel);border:1px solid var(--line);border-radius:12px;padding:3px}
.seg a{padding:6px 14px;border-radius:9px;color:var(--muted);text-decoration:none;font-size:.9rem;font-weight:600}
.seg a.on{background:var(--leaf);color:var(--on-leaf)}
#ov{max-width:1280px}
.kpis{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:14px;margin-bottom:16px}
.kc{display:flex;align-items:center;gap:12px;background:var(--panel);border:1px solid var(--line);border-radius:16px;padding:16px;color:var(--ink);text-decoration:none;box-shadow:0 1px 2px rgba(11,22,40,.04)}
a.kc:hover{border-color:var(--leaf)}
.kc-body{display:flex;flex-direction:column;min-width:0}
.kc-label{color:var(--muted);font-size:.86rem;white-space:nowrap}
.kc-row{display:flex;align-items:baseline;gap:8px}
.kc-row b{font-size:1.75rem;line-height:1.15;font-variant-numeric:tabular-nums}
.chip-d{font-style:normal;font-size:.76rem;font-weight:700;border-radius:6px;padding:0 6px}
.chip-d.up{color:#13915A;background:#E3F7EC}
.chip-d.down{color:#C62828;background:#FDECEC}
.ic{width:44px;height:44px;border-radius:12px;display:grid;place-items:center;flex:none}
.ic svg{width:22px;height:22px}
.ic.sm{width:30px;height:30px;border-radius:9px}
.ic.sm svg{width:16px;height:16px}
.ic.violet{background:#F0EBFF;color:#6D4AFF}
.ic.blue{background:#E6EFFF;color:#0A4FD6}
.ic.amber{background:#FFF3DF;color:#C77700}
.ic.green{background:#E3F7EC;color:#13915A}
.ic.pink{background:#FDE8F0;color:#C2185B}
@media (prefers-color-scheme:dark){.ic.violet{background:#2A2350;color:#B4A3FF}.ic.blue{background:#16284A;color:#8DB5FF}.ic.amber{background:#3A2E14;color:#FFC861}.ic.green{background:#163325;color:#6FE0A0}.ic.pink{background:#3A1A27;color:#FF8FB6}.chip-d.up{background:#163325;color:#6FE0A0}.chip-d.down{background:#3A1A1A;color:#FF9A9A}}
.card2{border-radius:16px;box-shadow:0 1px 2px rgba(11,22,40,.04)}
.span-6{grid-column:span 6}
.more{font-size:.86rem;font-weight:600;color:var(--leaf);text-decoration:none}
.chart .grid{stroke:var(--line);stroke-dasharray:3 4}
.chart .end{text-anchor:end}
.cs-line{display:flex;justify-content:space-between;align-items:center;padding:12px 0;border-bottom:1px solid var(--line)}
.cs-line:last-child{border-bottom:0}
.cs-line .pf{font-size:.9rem;padding:3px 10px}
.st{font-size:.85rem;color:var(--muted);display:flex;align-items:center;gap:6px}
.st::before{content:"";width:8px;height:8px;border-radius:50%;background:var(--line)}
.st.on{color:#13915A;font-weight:600}
.st.on::before{background:var(--live)}
.minis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}
.mini{display:flex;flex-direction:column;gap:4px;border:1px solid var(--line);border-radius:12px;padding:12px}
.mini .ic{width:34px;height:34px;border-radius:10px}
.mini .ic svg{width:18px;height:18px}
.mini b{font-size:1.2rem}
.mini small{color:var(--muted);font-size:.78rem}
.act{display:flex;align-items:center;gap:10px;padding:9px 0;border-bottom:1px solid var(--line);color:var(--ink);text-decoration:none}
.act:last-child{border-bottom:0}
.act-t{flex:1;min-width:0;font-size:.88rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.act em{font-style:normal;color:var(--muted);font-size:.76rem;flex:none}
.qa{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}
.qa a{display:flex;align-items:center;gap:10px;border:1px solid var(--line);border-radius:12px;padding:10px;color:var(--ink);text-decoration:none;font-size:.9rem;font-weight:600}
.qa a:hover{border-color:var(--leaf)}
.qa .ic{width:32px;height:32px;border-radius:9px}
.qa .ic svg{width:17px;height:17px}
.task{display:flex;align-items:center;gap:10px;padding:10px;border:1px solid var(--line);border-radius:12px;margin-bottom:8px;color:var(--ink);text-decoration:none;font-size:.88rem}
.task span:nth-child(2){flex:1}
.task b{min-width:26px;text-align:center;border-radius:10px;padding:1px 8px;background:var(--paper);color:var(--muted);font-size:.8rem}
.task b.hot{background:#E53935;color:#fff}
@media (max-width:1200px){.kpis{grid-template-columns:repeat(3,minmax(0,1fr))}.span-6{grid-column:span 12}}
@media (max-width:780px){.kpis{grid-template-columns:repeat(2,minmax(0,1fr))}.minis{grid-template-columns:repeat(2,minmax(0,1fr))}}
.side{overflow-y:auto}
.nav-sec{font-size:.68rem;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:#6F82A6;padding:14px 12px 4px}
.nav a{justify-content:flex-start;gap:10px}
.nav a svg{width:19px;height:19px;flex:none;opacity:.9}
.nav a span:first-of-type{flex:1}
.toolbar .select{flex:0 0 auto}
.ctable{max-width:1280px;padding:6px 16px}
.ct-head,.ct-row{display:grid;grid-template-columns:2.2fr 1fr 1.6fr .7fr 1fr;gap:12px;align-items:center}
.ct-head{font-size:.78rem;font-weight:700;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);padding:10px 0;border-bottom:1px solid var(--line)}
.ct-row{padding:10px 0;border-bottom:1px solid var(--line);color:var(--ink);text-decoration:none;font-size:.9rem}
.ct-row:last-child{border-bottom:0}
.ct-row:hover{background:var(--paper)}
.ct-who{display:flex;align-items:center;gap:10px;min-width:0}
.ct-who > span:last-child{display:flex;flex-direction:column;min-width:0}
.ct-who small{color:var(--muted);font-size:.8rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ct-tags{display:flex;flex-wrap:wrap;gap:4px}
.pager{margin-top:12px;max-width:1280px}
.pager nav{display:flex;gap:8px}
.prof-head{display:flex;align-items:center;gap:14px}
.prof-head div{display:flex;flex-direction:column}
.prof-head small{color:var(--muted)}
@media (max-width:780px){
.nav-sec{display:none}
.nav a{flex-direction:column;gap:2px;font-size:.72rem;padding:6px 8px}
.ct-head{display:none}
.ct-row{grid-template-columns:1fr;gap:4px}
}